Let’s See Some ID

The days of purchasing psychoactive plant products online without identity verification are over, and that’s a good thing. Verifying that customers are 21+ is the right move, and we fully support this new directive from DSHS.

Regulation like this helps legitimize the industry and pushes out bad actors. While the broader rollout of new regulations may be debatable, this requirement is not.

How it works:

Checkout remains unchanged. After completing your purchase, you’ll see a prompt on the order confirmation page to verify your age. This is a one-time process. Once you’re verified in our system, you’ll never be asked to verify your age again. 

Click the verification link and you’ll be shown a QR code. Scan it with your phone, then use your camera to capture the front of your ID. The system will extract key details—name, age, and address—and match them against your billing and shipping information. It’s pretty seamless and should only take a minute or two!

Again, once verified, you won’t need to repeat the process on future purchases. If you miss the prompt, you’ll also receive the verification link via email, along with reminders. Your order will remain on hold until verification is completed, so it’s best to do this immediately to avoid delays. Once verified, the hold is lifted and your order ships as normal.

Subscription Customers:

Current active subscription customers will still need to verify their age before their next shipment can be sent. You should receive an email requesting that you verify your age once your next shipment date arrives. Go through the process stated above and your subscriptions will continue like before.

If you want a reason to knock out your ID verification, you can get in on our anti-420 promo, use 420 at checkout for a buy 1 get 1 sale on bags and cases (ends 4/21). More to come on the 420 topic… 

Take the two minutes to verify your age and never think about it again!

• Category: Hemp Laws